Shipping policy
Shipping Policy
At Housely, we’re committed to making your shopping experience simple, reliable, and transparent. We work with a network of trusted fulfillment partners in the United States and internationally to provide a wider selection of products while maintaining reliable delivery throughout the U.S.
Order Processing
Orders are typically processed within 1–3 business days after your order is confirmed.
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package along the way.
Estimated Delivery Times
Delivery times may vary depending on the product and the fulfillment location.
U.S. Fulfillment:
Estimated delivery: 3–8 business days
International Fulfillment:
Estimated delivery: 8–12 business days
The estimated delivery timeframe applicable to your product may be displayed on the product page before purchase.
Please note that delivery estimates do not include order processing time and may occasionally be affected by carrier delays, severe weather, holidays, or other circumstances outside our reasonable control.
Free U.S. Shipping
We offer FREE standard shipping within the United States on eligible orders.
Any applicable shipping charges will always be clearly displayed before you complete your purchase.
Multiple Items in One Order
To provide the best product selection and fulfillment options, some items may be shipped from different fulfillment locations.
If your order contains multiple products, they may arrive in separate packages and at different times. You will not be charged additional shipping fees because an order is divided into multiple shipments.
Order Tracking
Once your order has shipped, we’ll send you a shipping confirmation email containing your tracking information.
Please allow some time for tracking information to become available after your package has been handed over to the carrier.
Delivery Delays
While we work hard to meet our estimated delivery windows, occasional delays may occur.
If we become aware that we cannot ship your order within the timeframe originally communicated, we will contact you with updated information and, where applicable, provide available options regarding the delayed order.
Incorrect Shipping Information
Please review your shipping information carefully before completing your order.
If you notice an error after placing your order, contact us as soon as possible. We’ll do our best to update the information before fulfillment begins, although changes cannot be guaranteed once an order has entered processing or has shipped.
Lost or Damaged Packages
If your package arrives damaged or you believe it has been lost in transit, please contact our customer support team with your order number and relevant details so we can review the situation and assist you.
Questions About Your Order?
Our customer support team is here to help.
If you have questions regarding your shipment, tracking information, or delivery, please contact us through our customer support page.
Questions? If you have any questions about your order, please contact us and we'll be happy to help.
Atención al cliente: de 9:00 a 17:00 (hora del este de EE. UU.)
Correo electrónico: Support@huselyliving.com
Teléfono: +1
Housely
Smarter Home. Better Life.